Fast-Food Chains Most Criticized By Customers
Total reviews: 1,550
% of one-star reviews: 62%
Poor cleanliness and confused, disinterested personnel are regular KFC complaints. One consumer stated, "We couldn't eat a bite." Oily, aged, and stinky.
Total reviews: 521
% of one-star reviews: 63%
The sample size is smaller. Given the turmoil Chipotle has had in the previous decade, it's not surprising that over half of the reviews are one star.
Total reviews: 586
% of one-star reviews: 64%
Customer: "Good service appeared... We found chicken strips on our receipts. Multiple relatives were affected. Unreliable."
Total reviews: 1,194
% of one-star reviews: 65%
Domino's offers several positives, including its locations and hours. Pizza delivery is virtually always available, which works in the restaurant's favour.
Total reviews: 1,644
% of one-star reviews: 66%
Pizza Hut is outperforming Domino's. Reviews suggest that everyone is out-pizza-ing the hut in terms of service. Slowness and incompetence are client concerns, but so is hygiene.
ranked fast food chicken sandwiches